Entries from Orange Cone tagged with 'service design'
The postal service as geographic DNS
I was recently at a bar with a bunch of other technology designers. The conversation turned to the postal service. Problem: the US Postal Service is in financial troubleAmerica's postal service was partially privatized in the 1980s, so it needs...
The Fuzzy Boundary: Four products that are also services
(Photo CC Attribution-Share Alike 2.0 by Marshall Astor) Once again I had the honor of being invited to speak to Kimiko Ryokai's Theory and Practice of Tangible User Interfaces class at UC Berkeley today. I used the opportunity to...
Detangling the meanings around the design of services
One of the reasons I haven't posted to this blog in months (and likely won't post anything original to it for months more) is because most of my time is spent writing my ubicomp user experience design book. The chapter...
Materials, cloud computing, ubicomp and service design
I recently lamented in Twitter that my blog posting has become shovelware from my presentations. That mostly shows how busy I am--which is actually good--but it's also a shame, since I like having the time to use this as the...
Sketching Smart Things 3, borrowed purses and smart hammers
I spoke last night at Berkeley's School of Information Future of Interaction Design lecture series, presenting the "Sketching Smart Things" talk I gave at BayCHI last month and at CHIFOO the month before. I'm evolving this talk, rather than doing...
Whirlpool centralpark, Cozi and "domestic groupware"
Here here's your latest computer fridge news: Whirlpool has partnered with a domestic groupware software company called Cozi. Right now, it's just a branding partnership with Cozi's calendar/to-do list/grocery list etc. software for families, but it's clear where this is...
Sketching Smart Things 2: the BayCHI version
Last night I presented a version of the Sketching Smart Things talk I gave last month at CHIFOO to BayCHI. It was an honor to be invited to speak there because BayCHI is such an institution in the HCI world...
Sketching Smart Things, a presentation for CHIFOO
(photo from Flickr, (cc) dailydog) CHIFOO, the CHI forum of Oregon, invited me to speak at their January gathering, and it was an honor and a pleasure to accept their invitation. Their lecture theme this year is "From Ideation...
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